In compliance with EU law we offer a refund for purchases made from within the EU territory if the item is returned to our Sweden office in it's original condition within 14 days. The customer is responsible for the returned item until it is in our possession. We recommend sending the item with a traceable shipping method. PLEASE NOTE that you must contact us prior to the return to receive a return authorisation. The customer is responsible for return shipping cost.
Because of the nature of running a small handmade business we are unable to accept returns for purchases made from outside of the EU.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Please note that most items are handmade to order and take about 4-6 weeks to deliver. Once the item has been produced it is shipped with UPS, FEDEX or DHL to most countries. Shipping cost is $30, and you will be provided with a tracking number. If you need your item faster, please reach out via our contact page and we will do our best. Also please see the "Ready to ship" collection.